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Bury St Edmunds Volkswagen serves customers from across the East Anglia region. Part of Marriott Motor Group, Bury St Edmunds Volkswagen offers an extensive range of New and Approved Used Volkswagen cars ready for you to test drive. Our aftersales department is staffed by Volkswagen trained and qualified technicians in a fully equipped work shop ready to carry out Services, MOT’s and Repairs using Genuine Volkswagen Parts. Visit us at Bury St Edmunds Volkswagen in Northern Way or feel free to give us a call Contact Us.
We believe there are three main principles to the success and growth of our business:
Local, Family Owned BusinessAs a family owned and run business in Bury St Edmunds, we believe in building long-lasting personal relationships with all our customers. Our staff take pride in sharing their honesty and expertise to all our customers.
Unbeatable Customer ServiceWe are proud to be serving customers across East Anglia. With our long and established experience in New and Used car sales and servicing, nobody knows more about our Volkswagens than us. We are open six days a week and would encourage all interested customers to visit our easily-accessible showroom in Bury St Edmunds, Suffolk to experience the Marriott Motor Group
All Vehicles Price Checked DailyAll of our vehicles are price checked daily to make sure that we are offering not only the highest quality vehicles but also at great value. We strive to make all our vehicles as affordable as possible.
Read more about Bury St. Edmunds Volkswagen
"Excellent Customer Service"
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"I would like to thank you so much for the brilliant service I experienced at your dealership. I am so impressed by your professionalism and commitment.
I have been a customer for approximately seven years now and you have never let me down, or given me cause to complain. My son, who is a DS3 Citroen owner has had the opposite experience and has ended up totally frustrated with the service he has received from Citroen - so much so he said he will never buy Citroen again despite liking the car. His experience just emphasises how courteous, polite and professional you are at Volkswagen.
Thank you all very much."
Mrs Ann Elliott-Marr
"As a local finance broker we need a reliable network of dealers to help us provide our customers with the level of service that they expect. Mike Mulcaire is one of the best, his attention to detail and prompt response to our enquiries is always at the required level. We have known him for several years and will continue to deal with him and would certainly recommend his services if you are looking for a VW."
"This is my seventh vehicle from Bury St Edmunds Volkswagen(Northgate). The first was a Polo in 1980 and last two have been from Bury St Edmunds Volkswagen. I always find the staff very helpful from sales, servicing and parts, you always feel part of the Volkswagen when you visit them and it isa great experience to be looked after in this way and I'm sure my next vehicle will be with Bury St Edmunds Volkswagen. This is my 18th Volkswagen vehicle I have owned."
"I was really happy with the service you gave me at such sort notice.
Having the car turned around in two hours was excellent and shows good customer service.
10 out of 10!"
"Our association with Bury St Edmunds (Northgate) Volkswagen stretches back to 1973 when my wife purchased her first VW Beetle. Since then she has been loyal to the Brand, but more importantly all her subsequent purchases have been negotiated with Bury St Edmunds (Northgate) Volkswagen who have also carried out all the routine Servicing.
Without exception, the courtesy, friendliness and professional manner with which we have been treated is testament to their superb Customer Service. For us, garages are not normally places we choose to visit, but at Bury St Edmunds (Northgate) Sue Thompson, the first point of contact, always welcomes you with a smile and signposts you to the appropriate member of staff, at the same time quick to offer a hot beverage.
Service Adviser Team of Kate Woodward, Glenn Waters and Leanne Gissing have always been most professional and engaging in dealing with all our servicing matters. Should something out of the ordinary occur, as has happened to us on the very rare occasion, Andrew Ruscoe the Workshop Controller has been most helpful and empathetic in dealing with the issue to our mutual satisfaction. Finally, Michael Barbrook, who sold us our last Polo, could not be faulted as a Salesperson. We found him charming, not pushy or overbearing and allowed us time to consider all the factors relevant to buying a new car.
I make no apology for naming the above members of staff, as they have all over the years made our visit to Bury St Edmunds (Northgate) Volkswagen as enjoyable as possible. You truly come over as a Happy family. "
John & Lilla Babraff
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